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Hi Jasonwang 

 

Thanks for your post. Please allow me to extend you a very warm welcome to the Community Forum. I hope you find it a useful tool.

 

In this matter, can you check if the entitlements are linked properly on the card file of the employee. This Help Article Leave and entitlements will provide you with more information and instructions to assist you with this.

 

Please don't hesitate to post again if you need help in the future.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Cheers,
Leneth