Hi sukhsandhu,
Thanks for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.
In this matter, can you check if the entitlements are linked properly on the card file of the employee. This help article, Leave and entitlements will provide you with more information and instructions to assist you with this.
Please don't hesitate to post again if you need help in the future.
Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Shella