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Hi Doreen
Thank you for your reply. I think I have a setup problem. For this particular employee, he is a casual and paid an hourly rate and has been a long term employee. Recently we have been accruing a LSL entitlement for him and I have noticed each pay cycle a small increment to his accrual is creating a negative balance to his entitlement. I am definitely not entering a payment from the entitlement. It is an accrual.
I am sure it is a simple fix, but it has me baffled.
Cheers
Rod
Hi Titleist762,
Yes, that definitely sounds like it could be an incorrect setup, especially with the linked wage item for the LSL. I’d suggest going back through the employee’s entitlement setup and double-checking each detail, particularly the linked wage item and how the accrual is set up. If it still doesn’t look right after that, it’s probably best to jump on live chat with our virtual assistant MOCA or check out the other support options on our website so the team can take a closer look.
Cheers,
Princess
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