Long Service Leave balance
I noticed the Longe Service Leave balance for a staff member decrease by a huge amount in May 2026 but the staff member did not take any LSL. Has the system got a glitch?
Forum Discussion
I have tracked the LSL balance issue and found when it started. I setup the LSL provision 1st Jan 2026 and it was working fine until 1st May 2026. I run payroll 1st of the month and again 16th of the Month.
On 1st May 2026 the balance went from positive 81.98 hrs to negative 2.13 hrs without any leave being taken. On 16th of May 2026 the accrual calculated correctly although the balance was still wrong from previous cycle. On 1st June the LSL balance dropped to negative 59.1 hrs, but then on 16th June the accrual calculated correctly again. This all happened again in July 2026. So it appears the LSL calculation for the payroll cycle on 1st of the month is where the issue is occurring.
I would be delighted to work through the setup with someone to help me resolve this issue.
Kind regards
Rod
Hi Titleist762,
Thanks for tracking that down. It sounds like there may be an issue with how the LSL accrual is linked or set up. Any hours entered against a linked wage pay item in an accrual can reduce the leave balance, so it’s worth checking that setup carefully. Please reach out to our support team so they can take a proper look at your specific setup and help you work through it.
Cheers,
Princess
