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Suzmh's avatar
Suzmh
Cover User
2 months ago
Solved

MYOB BUSINESS CREATE PAY RUN

Hi,

I am unable to access Create Pay Run, all I get is the Loading and pink ring symbol continually.

Everything else is loading on MYOB BUSINESS without issue.

Can anyone help please?

  • Doreen_P's avatar
    Doreen_P
    2 months ago

    Hello Suzmh,

     

    There haven't been any reported issues with creating a pay run, and it's working fine on my end. Clearing your browser cache and switching to a different browser or device should help. If the issue continues, you'll need to get in touch with our support team directly on Live Chat via our virtual assistant, MOCA, so they can check it more for you.

     

    Cheers,

    Doreen

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago
    Copy LinkReport

    Hello Suzmh,

     

    There haven't been any reported issues with creating a pay run, and it's working fine on my end. Clearing your browser cache and switching to a different browser or device should help. If the issue continues, you'll need to get in touch with our support team directly on Live Chat via our virtual assistant, MOCA, so they can check it more for you.

     

    Cheers,

    Doreen

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Hi,

I am unable to access Create Pay Run, all I get is the Loading and pink ring symbol continually.

Everything else is loading on MYOB BUSINESS without issue.

Can anyone help please?

","body@stringLength":"208","rawBody":"

Hi,

I am unable to access Create Pay Run, all I get is the Loading and pink ring symbol continually.

Everything else is loading on MYOB BUSINESS without issue.

Can anyone help please?

","kudosSumWeight":0,"postTime":"2025-02-11T08:23:12.072+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:888543_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":18},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hi, I am unable to access Create Pay Run, all I get is the Loading and pink ring symbol continually. Everything else is loading on MYOB BUSINESS without issue. Can anyone help please?","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8MQ","node":{"__ref":"AcceptedSolutionMessage:message:888588"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:888543":{"__typename":"Conversation","id":"conversation:888543","solved":true,"topic":{"__ref":"ForumTopicMessage:message:888543"},"lastPostingActivityTime":"2025-02-11T16:02:28.955+11:00","lastPostTime":"2025-02-11T16:02:28.955+11:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:888543":{"__typename":"ModerationData","id":"moderation_data:888543","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:888543_1":{"__typename":"Revision","id":"revision:888543_1","lastEditTime":"2025-02-11T08:23:12.072+11:00"},"CachedAsset:theme:customTheme1-1743557931295":{"__typename":"CachedAsset","id":"theme:customTheme1-1743557931295","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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MYOB BUSINESS CREATE PAY RUN","moderationData":{"__ref":"ModerationData:moderation_data:888588"},"body":"

Hello Suzmh,

\n

 

\n

There haven't been any reported issues with creating a pay run, and it's working fine on my end. Clearing your browser cache and switching to a different browser or device should help. If the issue continues, you'll need to get in touch with our support team directly on Live Chat via our virtual assistant, MOCA, so they can check it more for you.

\n

 

\n

Cheers,

\n

Doreen

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-02-11T16:02:28.955+11:00","lastPublishTime":"2025-02-11T16:02:28.955+11:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":13},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Business/category:Support/community:myobboard:Bus-Pay/message:888543/message:888588","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"readOnly":false,"editFrozen":false,"body@stringLength":"827","rawBody":"

Hello ,

\n

 

\n

There haven't been any reported issues with creating a pay run, and it's working fine on my end. Clearing your browser cache and switching to a different browser or device should help. If the issue continues, you'll need to get in touch with our support team directly on Live Chat via our virtual assistant, MOCA, so they can check it more for you.

\n

 

\n

Cheers,

\n

Doreen

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