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sandraa1's avatar
sandraa1
Contributing User
2 years ago
Solved

MYOB Payroll reporting for pay run is not accurate

I have just processed this week's pay run and the reporting is not accurate for the time period  (report - Payroll Activity) - it is still showing last pay run data.  I have refreshed many times and ...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi jenix 


    Are you getting any error message while processing super payment for these employees or the employees with the amended fund details are not appearing on the Pay super screen at all?  If it's the latter, please go to Lists>>Superannuation Funds, and ensure Pay super using AccountRight is ticked for the fund.

gavin12345's avatar
gavin12345
Ultimate User
2 years ago

Hi sandraa1 

 

Take a close look at the dates. The key date is the Payment date. So if your payroll period is from 22 Jan to 28 Jan payable on 29 Jan, for Payroll Activity Report set dates 29 Jan 2024 to 29 Jan 2024. If you set as 22 Jan 2024 to 28 Jan 2024, this will show last week's pay (paid on 22 Jan)

 

Regards

Gavin

sandraa1's avatar
sandraa1
Contributing User
2 years ago

Thanks Gavin, that works.  I don't know though how I have been using this report for the actual payroll period for the last couple of years until today without issue...  I had better do an audit and make sure everyone is correctly paid.

  • sandraa1's avatar
    sandraa1
    Contributing User
    2 years ago

    Initial checks - all pays look accurate, so not sure why today this report didn't work as I have been using it.  However, thanks Gavin - I will use the payment date from now on.

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Payroll reporting for pay run is not accurate","id":"message:857376","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:237132"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Bus-Pay"},"conversation":{"__ref":"Conversation:conversation:857376"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:857376"},"body@stripHtml({\"truncateLength\":200})":" I have just processed this week's pay run and the reporting is not accurate for the time period  (report - Payroll Activity) - it is still showing last pay run data.  I have refreshed many times and ...","body@stringLength":"369","rawBody":"

I have just processed this week's pay run and the reporting is not accurate for the time period  (report - Payroll Activity) - it is still showing last pay run data.  I have refreshed many times and it won't update with the correct information.  I think this must be a glitch but it is frustrating that no one is available at MYOB at the weekends.

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Thanks Gavin, that works.  I don't know though how I have been using this report for the actual payroll period for the last couple of years until today without issue...  I had better do an audit and make sure everyone is correctly paid.

","body@stringLength":"253","rawBody":"

Thanks Gavin, that works.  I don't know though how I have been using this report for the actual payroll period for the last couple of years until today without issue...  I had better do an audit and make sure everyone is correctly paid.

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Hi sandraa1 

 

Take a close look at the dates. The key date is the Payment date. So if your payroll period is from 22 Jan to 28 Jan payable on 29 Jan, for Payroll Activity Report set dates 29 Jan 2024 to 29 Jan 2024. If you set as 22 Jan 2024 to 28 Jan 2024, this will show last week's pay (paid on 22 Jan)

 

Regards

Gavin

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Hi  

 

Take a close look at the dates. The key date is the Payment date. So if your payroll period is from 22 Jan to 28 Jan payable on 29 Jan, for Payroll Activity Report set dates 29 Jan 2024 to 29 Jan 2024. If you set as 22 Jan 2024 to 28 Jan 2024, this will show last week's pay (paid on 22 Jan)

 

Regards

Gavin

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Initial checks - all pays look accurate, so not sure why today this report didn't work as I have been using it.  However, thanks Gavin - I will use the payment date from now on.

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