Forum Discussion

dgzalex's avatar
dgzalex
Experienced User
2 years ago

MYOB Team timesheet function missing

We have a client with a Connected Ledger + Payroll subscription who have been using MYOB Team for timesheets for the last year or so with no issue.  Last month the employees advised they couldn't lo...
Celia_B's avatar
Celia_B
MYOB Staff

Hi dgzalex 

 

Thanks for your post, and Welcome to the Community Forum.

 

Sorry for the confusion. Timesheet is not only for Business Pro, if you are using Connected Ledger + Payroll, you should have access to the timesheet. Can you please check on the status of your subscription, Also I would recommend doing basic troubleshooting, like clearing cache to refresh the page. And then try to log back in. 

 

Let me know if you require any further assistance with this. I'm happy to assist you.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Best Regards, 

Cel 

 

 

dgzalex's avatar
dgzalex
Experienced User
2 years ago

Thanks Cel,

 

No luck with any of those.  

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi dgzalex 

     

    Are you still having this issue? If yes please feel free to post again or reply on this thread, so that we can assist further.

     

    Cheers,

    Princess

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