Forum Discussion

LS1977's avatar
LS1977
Member
27 days ago

Paid the wrong dates for payday super

Hello

I started using payday super at the beginning of this quarter, and I just processed super for my staff for the wrong dates, which I had also previously paid in a different way, and this week's super is now showing as outstanding. Is there a way to cancel the payment or reverse it IN MYOB, and then go back and pay the correct week? 

TIA

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    26 days ago

    Hi LS1977,

     

    Totally get why this is stressing you out, especially when you’ve just kicked off with Payday Super. There’s no option to cancel a super payment, but you can reverse it. Just keep in mind:

     

    • Reversing it doesn’t pull the money back. Since it’s already been paid, you’ll need to contact the employee’s super fund to talk through about the refund.
    • Once the refund is sorted, you can then reprocess the super using the correct dates so everything lines up.

    You can check this link about reversing super payment.

     

    Cheers,

    Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home