Forum Discussion

LS1977's avatar
LS1977
Member
6 days ago

Paid the wrong dates for payday super

Hello

I started using payday super at the beginning of this quarter, and I just processed super for my staff for the wrong dates, which I had also previously paid in a different way, and this week's super is now showing as outstanding. Is there a way to cancel the payment or reverse it IN MYOB, and then go back and pay the correct week? 

TIA

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    5 days ago

    Hi LS1977,

     

    Totally get why this is stressing you out, especially when you’ve just kicked off with Payday Super. There’s no option to cancel a super payment, but you can reverse it. Just keep in mind:

     

    • Reversing it doesn’t pull the money back. Since it’s already been paid, you’ll need to contact the employee’s super fund to talk through about the refund.
    • Once the refund is sorted, you can then reprocess the super using the correct dates so everything lines up.

    You can check this link about reversing super payment.

     

    Cheers,

    Doreen

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