Forum Discussion

Chooks's avatar
Chooks
Contributing User
3 months ago

Pay Day Filing Rejected

I am able to send through the IRD file for the most recent pay day run. It comes up with rejected. I have checked all my details and they are correct. Is it an error with MYOB or IRD?

 

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    3 months ago

    Hi Chooks,

     

    Nice work double-checking all your details, always good to rule that out first. If the IRD file's showing as rejected, the best way to get to the bottom of it is to view the details of the submission. That'll show the exact error message or code causing the issue. Once you've got that, this link here will help you troubleshoot what it means and how to sort it out: Errors and rejections in payday filing.

     

    Regards,

    Sai