Forum Discussion

tomlas's avatar
tomlas
Member
1 month ago

Pay Period Start Date is in the Past

Whenever I try to run a fortnightly pay cycle, the pay period start date is always 11/2/25. This throws out the pay period end date and the date of payment date. I have to manually change these dates to the current pay period date every time.  The monthly pay cycle and twice a month pay cycle however always shows the current date ie the exact date I am processing the payroll. 

How do i fix the fortnightly pay cycle dates so the pay period date is the actual date i am processing the payroll and doesnt default to a date in the past? 

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 month ago

    Hi tomlas

     

    That sounds like the fortnightly pay cycle is picking up an old completed pay run.

     

    I’d check the last completed fortnightly pay and make sure the pay period start date, end date, and payment date are all correct. If one of those was saved with the wrong date, it can keep flowing through to the next pay run.

     

    If those dates all look right and it’s still defaulting to 11/2/25, you’ll need to reach out to support so they can take a closer look. You can create a ticket in My Account or jump onto live chat through MOCA, our virtual assistant.

     

    Regards,

    Genreve