Pay Runs Tab not loading

Question

I am trying to open the pay runs tab, but the system is going into an endless loop.&nbsp; It won't open the screen for me to finish an existing pay run.&nbsp; It worked fine 3 hours ago. But now nothing.&nbsp; Everything else seems to be working OK.&nbsp; Anyone having similar issue?&nbsp; This is urgent because I have to process payroll today.&nbsp;

earl_hd · Answer

Hi Vangel,Thanks for your post. To resolve this issue, I recommend clearing your browser's cache and history. Alternatively, you can try logging in from a different browser or using a different device.Please do let me know how you go on this.Regards,Earl

vangel · Answer

I have cleared the cache and have installed chrome.&nbsp; The same issue persists.&nbsp;

ras1 · Answer

Hi Vangel ,&nbsp;&nbsp;Just want to check if you have a solution yet?&nbsp;&nbsp;I met the same issue.&nbsp;&nbsp;Regards,&nbsp;Blake

_-_-_-_-_ · Answer

Just started getting this issue, tried creating a new payrun from the create menu, tried different users, different computers and phones, all sit there with the loading screen for hours. The create menu just gives a generic "Something went wrong"

angelab1802 · Answer

Hi. Did you ever find a solution to this? I'm having the same issue. I've used different networks, different users, different computers. Still going around in circles.&nbsp;

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Pay Runs Tab not loading

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