Forum Discussion

TraceElements's avatar
TraceElements
2 years ago

Pay Super fees

Hi, I would like to set up the Pay Super option in MYOB, but can't see if there are attached fees for this - there is mention of fees in various places, but nothing about the actual fee. Could anyon...
  • Shella_A's avatar
    Shella_A
    2 years ago

    Hi TraceElements,

     

    Thanks for the response. 

     

    Regarding this, you don't need to pay an extra fee to MYOB when processing super payment of your employee. You may proceed paying your employee super as normal. You may have a look at this help article, make superannuation payments for more detailed information and steps to assist you with this. 

     

    If you need further help, don't hesitate to start a new post and we'll be happy to assist.

     

     

    Cheers,

    Shella

Shella_A's avatar
Shella_A
MYOB Staff

Hi TraceElements, 

 

Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

 

Regarding this, if pay super is included on your current MYOB subscription then there is no need for extra fee. You just need to sign up to pay super and once it is successful then you can proceed with making the payments. As per further checking we can see that you have consumed your pay super entitlement already. You may have a look at this help articles, set up pay super and make superannuation payments for more detailed information with this. 

 

If you need further help, don't hesitate to start a new post and we'll be happy to assist.

 

Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

 

Cheers,
Shella

TraceElements's avatar
TraceElements
2 years ago

Thank you :-) 

 

What is the 'pay super entitlement'? I haven't actually paid any super out as yet.

 

Thank you for your help :-) 

  • Shella_A's avatar
    Shella_A
    MYOB Staff
    2 years ago

    Hi TraceElements, 

     

    Thanks for the response.

     

    Pay super entitlement means it is included in your MYOB product subscription. It is different from super payments. Since we can confirm that your pay super has already been set up, you may just proceed with paying the superannuation of your employee with it. 

     

    If you need further help, don't hesitate to start a new post and we'll be happy to assist.

     

    Also, if my response above answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

     

    Cheers,
    Shella

    • TraceElements's avatar
      TraceElements
      2 years ago

      Thank you - I think I understand. But you said I had used all of my entitlements? Does that mean I now have to pay a fee for paying my staff super through MYOB? 

    • Shella_A's avatar
      Shella_A
      MYOB Staff
      2 years ago

      Hi TraceElements,

       

      Thanks for the response. 

       

      Regarding this, you don't need to pay an extra fee to MYOB when processing super payment of your employee. You may proceed paying your employee super as normal. You may have a look at this help article, make superannuation payments for more detailed information and steps to assist you with this. 

       

      If you need further help, don't hesitate to start a new post and we'll be happy to assist.

       

       

      Cheers,

      Shella

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