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ali23's avatar
ali23
Experienced User
3 months ago

Paying Super to Cbus

Hi, 

 

I am trying to create a super payment for the first time to an employee. He is with Cbus and has uploaded the super choice form. The ABN and USI and member number are correct. 

 

The error message says "this fund can no longer recieve contributions using Pay Superannuation. PLease edit the fund from the Superannuation fund list window and select a valid fund name for it."

I have rang Cbus and they have confirmed theat they do accept payments from Myob.  

 

I found this old solution here but I can not work out how to add the super fund correctly to the list. I have added it, and called it "CBUS 1" to differentriate from the original. However, I am unable to add the USI and ABN as those fields are greyed out. 

Pay Super rejecting fund | MYOB Community

 

PLease can you help ? 

7 Replies

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  • LAL-Mary's avatar
    LAL-Mary
    Experienced User
    6 days ago

    I too am having the same issue with this superfund.  Considering we have a deadline to  make this payment, would be good if MYOB could send us a solution.

    • ali23's avatar
      ali23
      Experienced User
      5 days ago

      Unfortunatley no reply from MYOB. 

  • ali23's avatar
    ali23
    Experienced User
    2 months ago

    Hi Doreen, were you able to please help with the above?

    • hayley86's avatar
      hayley86
      User
      6 days ago

      ali23 

      I am having the same issue with a casual employee using CBUS did you have any luck with this issue being resolved as I cannot fix this issue.

      • ali23's avatar
        ali23
        Experienced User
        5 days ago

        Hi Hayley, no reponse from Myob re this issue. Im going to call CBUS to see if we can pay it manually. 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 months ago

    Hi ali23,

     

    Thanks for your post.

     

    Kindly provide the USI and ABN of the super fund as well as the fund name so I can check it on my end. It will help me a lot in assisting you efficiently. I'm looking forward to your response.

     

    Best regards,

    Doreen

    • ali23's avatar
      ali23
      Experienced User
      3 months ago

      HI Dorreen 

      The super fund is CBUS 

      ABN 75 493 363 262

      USI CBU0100AU

       

      Many thanks