Forum Discussion

sarahtaylor93's avatar
sarahtaylor93
Experienced User
1 day ago

Payroll - STP Reporting

Hello, I am in in the process of lodging our quarterly BAS for Jan - March and my PAYG tax withheld figures don't match up between my GST return report & what the ATO has from STP reporting.

 

It is out by one pay (ATO has an extra pay reported), I am trying to figure out what I have done wrong & how to correct this issue. 

 

I have narrowed it down to one pay in which I know I entered the paydate wrong so had to correct it (can't remember how I corrected it) but I can see the correct pay entered for that week as well.

 

I am thinking this is the culprit, how do I fix this?

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 day ago

    Hi sarahtaylor93

     

    Nice work narrowing it down to that pay run. That one with the wrong pay date will have pushed an extra STP event through to the ATO.

     

    First thing I would do is run your Payroll activity report for Jan to Mar and check the PAYG total against what you expect for the BAS. If that looks right in MYOB, jump into Payroll, then Single Touch Payroll reporting, then STP reports, and send an Update event so the ATO gets the corrected year-to-date figures.

     

    Once that Update event shows as Accepted at the ATO, the PAYG they have for the quarter should line up with your MYOB reports, and you can rely on the MYOB figures for your BAS.

     

    If it is still not matching after that, it is best to get our support team to take a closer look. You can either lodge a ticket in My Account or chat to the team via MOCA, our virtual assistant.

     

    Regards,
    Genreve 

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