Forum Discussion

RochelleC's avatar
RochelleC
2 months ago
Solved

Payroll & STP not updating at the ATO

I have 3 pay runs that are showing on the  ATO STP Portal as either $0 balance  x 2 payruns Overtime components excluded x 1 payrun They are however showing as correct amounts in the MYOB EOFY f...
ATO
BAS reporting
STP Error
  • Genreve_S's avatar
    Genreve_S
    2 months ago

    Hi RochelleC 

     

    I get where the concern is rooted. ATO receives its information directly from the reports in the file, not the STP report. If your payroll register and payroll summary reports are correct, you shouldn't have anything to worry about. I also recommend sending an update event to ensure all data is accurately displayed.

     

    Thanks,
    Genreve

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 months ago

Hi there RochelleC,

 

The STP report line items may display as zero if the report treats the pay run as an update event, which usually happens when the pay date is earlier than the date the pay run was recorded. The STP report will automatically categorise the pay run as an update event in such cases. Since you payroll reports show correct figures, you won't have any issues with your data.

 

Best regards,

Doreen

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