Forum Discussion

KristineL's avatar
KristineL
Contributing User
9 months ago

Payroll Reporting

Hi there,   In the STP Reporting the 57A box was ticked in error, so just wondering how I untick this?  It doesn't seem to want to let me do this?
Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi, KristineL

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

If you wish to untick the 57A box under the EOFY Finalisation tab, you may need to check if it's already finalised. If yes, kindly undo the finalisation and then delete the amount entered in the 57A box. This will allow you to untick the Enable RFBA box. To do this, go to Singe Touch Payroll reporting > EOFY Finalisation.

 

Please let us know how it goes on your end.

 

Best regards,

Doreen

KristineL's avatar
KristineL
Contributing User
9 months ago

Thank you for your response.  I have tried this, but the 57A box still won't let me untick it?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    9 months ago

    Hi, KristineL

     

    Thanks for your response.

     

    Kindly attach a screenshot of what the window looks like on your end so we can further check it. Make sure to remove sensitive information before posting in the Forum.

     

    Best regards,

    Doreen

    • KristineL's avatar
      KristineL
      Contributing User
      9 months ago

      I think we have found a solution now...it seems not every user has the same permissions which I believe was the issue.

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        9 months ago

        Hi, KristineL

         

        Thank you for updating us.

         

        We're glad to hear that the issue has been resolved. Please feel free to start a new post in the future if you encounter any further issues. We are delighted to assist.

         

        Best regards,

        Doreen