Forum Discussion

KristineL's avatar
KristineL
Contributing User
2 years ago

Payroll Reporting

Hi there,   In the STP Reporting the 57A box was ticked in error, so just wondering how I untick this?  It doesn't seem to want to let me do this?
KristineL's avatar
KristineL
Contributing User
2 years ago

Thank you for your response.  I have tried this, but the 57A box still won't let me untick it?

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, KristineL

 

Thanks for your response.

 

Kindly attach a screenshot of what the window looks like on your end so we can further check it. Make sure to remove sensitive information before posting in the Forum.

 

Best regards,

Doreen

  • KristineL's avatar
    KristineL
    Contributing User
    2 years ago

    I think we have found a solution now...it seems not every user has the same permissions which I believe was the issue.

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, KristineL

       

      Thank you for updating us.

       

      We're glad to hear that the issue has been resolved. Please feel free to start a new post in the future if you encounter any further issues. We are delighted to assist.

       

      Best regards,

      Doreen

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