Forum Discussion
Hi, Dlmad
Thanks for your post.
We truly apologise for the experience you've had on our other support channel. We take your feedback seriously and want to improve our services.
Generally, when assigning ATO reporting categories, we cannot give any advice on what category to choose. You may refer to the Help Article: Assign ATO reporting categories for Single Touch Payroll for more information on how to stay aligned with the ATO requirements and make sure that every payroll category is properly assigned to ATO reporting categories.
Please let us know if you require any further assistance with this.
Best regards,
Doreen
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