Forum Discussion

lkb1970's avatar
lkb1970
2 years ago

Colonial First State first Choice Superfund not available

Hello,

 

I have an employee that has a Colonial First State First Choice Superfund ABN 26458298557 and USI FSF0361AU.  It does not appear on my list of superfunds to link to her account.  There are a couple of other Colonial First State Superfunds but the USI is different (albeit the ABN is the same).  Her member number starts 001 and has 15 digits.  Can any one please help?  What can I do if the fund is not listed?

 

Thanks

 

 

  • lkb1970's avatar
    lkb1970
    2 years ago

    Don't worry.  Member number needs a 065 code and it works.  Thanks

  • lkb1970's avatar
    lkb1970
    2 years ago

    I found the fund under CSF.  But now when I process it just keeps coming up with "need a valid employee membership number".  Can anyone please help?   Thanks

    • lkb1970's avatar
      lkb1970
      2 years ago

      Don't worry.  Member number needs a 065 code and it works.  Thanks

      • Princess_R's avatar
        Princess_R
        MYOB Moderator
        2 years ago

        Hi lkb1970,

         

        Thank you for taking the time to share the resolution you found for this issue. We're glad to hear that you were able to resolve the issue on your own. Your solution will undoubtedly help others who might encounter a similar problem. If you ever need assistance in the future, don't hesitate to reach out. We're here to help.

         

        Cheers,

        Princess

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