Forum Discussion

MorgansTrans's avatar
MorgansTrans
Member
3 years ago
Solved

Problem with Member Number in Colonial First State Super

Hi,
I am trying to use Pay Super for an employee who is with CFS Superannuation fund. USI: FSF0361AU
When trying to record Super payment it say the membership number is invalid. Member account number begins with 001. Please advise. 

  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi MorgansTrans,

     

    Thank you for your post. 

     

    Thank you for your post.

     

    Please refer to the below table and ensure the 'member # prefix' reflects correctly in this employee's card file:

     

     

    I hope this assists in your query, please do reach out if you need further assistance. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

3 Replies

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  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi MorgansTrans,

     

    Thank you for your post. 

     

    Thank you for your post.

     

    Please refer to the below table and ensure the 'member # prefix' reflects correctly in this employee's card file:

     

     

    I hope this assists in your query, please do reach out if you need further assistance. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi kristine2,

     

    Glad this helped you resolve your issue.- Enjoy the rest of your day!

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