Forum Discussion
Hi Annie1234,
Duplicate transactions are usually caused by allocating payroll transactions instead of matching them to bank feed transactions. This is likely why you're seeing double values. To fix this, you'll need to delete the allocated transactions to remove the duplicates and match the bank transactions with the payroll transactions correctly.
There are several reasons why your payroll transactions might not automatically match. First, make sure the "Automatically match bank transactions to MYOB bills and invoices" option is checked. Also, ensure that the transactions you're trying to match with your bank feeds are not part of a previous reconciliation or marked as checked on the reconcile accounts screen, as this can prevent the transactions from matching. You can also check if there is if the employees' payment method is set correctly.
Let us know if you need any other help.
Thanks,
Genreve
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