Payroll
Hi, I am receiving the following error message when trying to complete a pay run and not sure how to correct: An unrecognised error occurred - EmployeePaymentTemplateHourlyWagesLine_EntitlementPa...
Forum Discussion
Thanks Tracey,
I couldn’t fully understand your instructions so I went to my accountant who assisted me.
I also have a query in relation to Casual employees. On their payslip, an annual salary is shown. The amount is based on their base rate x 38hrs p/wk x 52wks. I tried reducing their “Hours in a pay cycle” to nil but that resulted in an error message saying that this value could not be nil.
This should not be happening. Potentially, an employee could use this payslip as evidence of an annual salary while applying for a rental property or bank loan. It is false information and I am not happy that it appears on the payslip. How can it be removed ?
Cheers...........David
The ability to remove the annual salary field from payslips has been logged as an enhancement request for a future update. In the meantime, you can change the hours in the Hours in a pay cycle field to an average of their worked hours. The payslip does show the actual YTD amount in the YTD column.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Thanks Tracey,
I'll make those adjustments pending the enhancement.
In the old version of Essentials, I was able to download the payslips as a bulk download (i.e. 8 staff at the same time). Is that option available in the upgrade ?
In the old version of Essentials, Pay History went back to when the employee started (several years if necessary). In the newer version, it appears to go back no more than 12mths. Am I reading it wrong ? Is there a way to go back further ?
Cheers......David
At this stage, you need to individually select the payslips to download and print.
The Pay history in the employee card>>Payroll details tab>>Pay history is only the current year. This is the YTD amounts sent to the ATO in STP. You can run payroll reports, eg the Pay run history report, for previous years.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
