Forum Discussion
Doreen_P
4 months agoMYOB Moderator
Hi tonyatfraser
I appreciate the effort for double checking everything and for trying to create a new super fund. Sometimes, the status of a Self Managed Super Fund's ABN can affect payments. Head over to the ATO super fund lookup and enter the fund's ABN. Check if the status shows as "Regulation Details Removed." If it does, that could be why the payments aren't going through. To fix this, the fund will need to contact the ATO to update their status to "Active." Once that's sorted, you should be good to go with processing those super payments smoothly. If there's anything you need assistance with, feel free to create a post again.
Best regards,
Doreen