Hi there AnitaK,
When a zero pay in the STP report is showing, it usually means the pay run is treated as an update event. This typically happens when the pay date is earlier than the date the pay run was recorded. In such cases, the STP report will automatically categorise the pay run as an update event. To make sure the correct figures are showing in your payroll reports, you can start by checking the Payroll Activity, Payroll Register, and YTD verification reports. If the reports show correct figures, then you're all good.
Best regards,
Doreen
