Hi, NjOhlsson
Thanks for your response.
We will further check this on our to provide the best workaround possible. We appreciate your patience as we work to resolve this matter. We'll keep you updated on our progress.
Best regards,
Doreen
I have just spoken with a MYOB support tech regarding this issue and the reason for the problem is that a recent MYOB update has removed the option of recording a new pay event after the date of payment.
So all pay events from now on must be recorded on or before the date of payment.... unlike last year when I was able to do them when I came into the office after the pay day.
It's pretty annoying but at least now I know what's happening.
Thanks for the extra frustration and waste of my time MYOB!!!
Hi, NjOhlsson
Thank you for updating us.
We apologize for the inconvenience you've experienced. We understand how frustrating that can be. If you encounter any issues in the future that you'd like to share or discuss further, please feel free to let us know. We appreciate your understanding and patience.
Best regards,
Doreen
