Forum Discussion

nlucas's avatar
2 years ago

STP Finalisation - STP pay event did not generate

Hi 

 

My STP EOFY finalisation does not agree to the payroll reports.  Found the issue.  Two payruns did not have a pay event  generate to be submitted.  Does anyone know the best way to fix this?  Four update events have not worked.

 

Thanks

  • nlucas's avatar
    nlucas
    2 years ago

    Thank you Princess_R.  I reversed those pay runs, re-entered and submitted and tada, it worked.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi nlucas 

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

     

    I would suggest to please check the pay run history to check if the pays are submitted. If no, please reprocess and send it to the ATO.

    If issue still persists, please do let me know so I can assist further.

     

    Cheers,

    Princess

    • nlucas's avatar
      nlucas

      Thank you Princess_R.  I reversed those pay runs, re-entered and submitted and tada, it worked.