Forum Discussion

ericham122's avatar
ericham122
Cover User
9 months ago
Solved

STP not matching Reports

Hi, I processed payroll for the last quarter in 24/25 and later went to confirm STP 2 was correct. All the entries I did today showed a from - to date of 30/06/25, a payment date of 30/06/25 and $0 f...
  • Doreen_P's avatar
    Doreen_P
    9 months ago

    Hi ericham122,

     

    When the pay date on your bonus is before the date you processed the pay run, it's being treated as an update event, which usually means it gets sent off as zero in the STP report. There's no need to worry as long as your payroll reports look spot on and the right totals are showing in your ATO portal.

     

    Cheers,

    Doreen

Telfer's avatar
Telfer
Member
6 months ago

I process one pay and it picks up every other employee and sends out O for the ATO.  Hundreds of entries in my banking now.  

 

Two pays will not send, do I have to reverse them and do them again ?

Princess_R's avatar
Princess_R
MYOB Moderator
6 months ago

Hi Telfer,

 

Thanks for checking in. We can’t give definite answers without the full context but here are a few quick pointers based on your post. If your STP report is showing $0 amounts, that means it’s an Update event. It sends the latest YTD totals, so the event itself shows $0 instead of the per-pay figures. That’s usually for the reason Doreen_P mentioned above. For the two pays that “won’t send,” you don’t need to reverse them unless the pays themselves are wrong. First, try sending them again from the Payroll Reporting Centre. If they still won’t lodge, click Send update event for the payroll year to push the correct YTD totals to the ATO. Only reverse/re-enter if the original amounts or dates are incorrect.

 

As for the hundreds of bank entries, please jump on live chat via our virtual assistant MOCA, or log a support ticket through My Account, so we can take a closer look at what’s happening on your end and help accordingly.

 

Cheers,

MYOB

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