Hi cooktownkindy,
It looks like you've bumped into one of those tricky STP reporting errors! That ATO error code CMN.ATO.PAYEVNTEMP.000282 can definitely throw anyone for a loop, but don't worry, you’re not alone in tackling this!
It’s awesome that you’ve already tried reinstating the employee and tweaking the end date in the card file, plus undoing the termination. Hats off to you for jumping right into action. This error is actually related to a super helpful post that walks you through clearing it step by step. Check it out here.
Regards,
Sai
Hi Sai
Thanks for the link to more help, I have updated the start date to the original and have sent an update event but the 'accepted with errors' still appears next to the pay run. I couldn't really find a step by step guide in the link you sent. Still puzzled as to what to do.
Hi cooktownkindy,
You're almost there! Also make sure that any terminated employees have a proper termination reason entered and their termination date is set after their start date. If you're still stuck after checking that, it's best to reach out to our team through our virtual assistant MOCA or drop a support ticket via MyAccount, they'll be able to help you further to sort this issue.
Cheers,
Shella
