Forum Discussion
Hi ajc_care
You cannot send an Update dated 30 June 2024 (future date) - I am surprised MYOB lets you do this - it will be rejected as it does not comply with ATO guidelines.
There is no way to fix this in MYOB with an Update event at any rate, as an Update event always sets the Gross (W1) and the PAYG (W2) to zero.
Can I just ignore the NIL Gross Payment and manually entered the correct total salaries in W1 when I prepare BAS? - Yes this is the only option in MYOB. Prefill is just that (pre-fill), you must correct W1 and W2 it if it is wrong.
Regards
Gavin
hi gavin12345
Thank you for helping out.
It seems MYOB can't fix this issue and just recommends to send an Update Event or run a Zero payment and hope to fix the issue as I can see in this forum that there are MYOB users experiencing issues with STP reporting (NIL amount).
Anyway, thanks again Gavin for your time and help.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.