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scottwelsh's avatar
scottwelsh
User
9 days ago

STP: Superannuation Category Not Assigned

Hi All, still trying to get my head around payroll for my wife and I.

 

I set up employees and super last year, have gone through the year and am not at the end of the year. Trying to set up STP. 

 

Problem is, I did not assign an ATO Category when I set up Pay Item for Super. and now I cant finish setting up STP.

 

When I go into Pay Item, the change category is Greyed out and I cant Choose a category. How can I have this updated to Super guarantee category?

 

1 Reply

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  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    6 days ago

    Hi scottwelsh,

     

    Thank you for the post. I've run a fix on your file to address the issues you were experiencing. Could you please check and confirm if the problem is now resolved?

     

    If you encounter any further issues, you can reach out to our live agent through our virtual assistant MOCA or submit a support case via MyAccount.

     

    Regards,

    Sai