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I have a similar problem. I did a pay super but forgot to change the drop down to the correct bank account therefore it is not matching, how do i fix this. it is saying it came out of 1-1000 Cheque account but the payment physically came out of 1-1500 Super and Tax
Hi Tyrelady,
Hi there, this usually happens when the Pay from account was selected incorrectly during the Pay Super setup, even though the money still came out of the correct bank account in real life. We’ve got a similar post here that should help: Incorrect bank account used when processing a super payt. In short, once the Pay Super payment is marked as completed, it can’t be edited or reversed in MYOB. The usual fix is to record a general journal to move the amount from the cheque account to the correct bank account in MYOB, so your records line up properly for reconciliation. If you’re unsure about the journal entry, it’s best to check with your accountant or bookkeeper first, just to make sure it’s recorded the right way in your file.
Regards,
Sai
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