Superannuation
Hi, I have been completing payruns for my employee/s. However, it seems it is miscalculating the superannuation for the dashboard 'superannuation payable'. But is correct in reports and on paysli...
Forum Discussion
Hi Felissity
Thanks for your post. And I am sorry to hear about your experience. I understand that situation made you upset.
As for your concern, I understand that you pay your employees on Super Funds but it shows on MYOB under Superannuation payable and this is the one that you wanted to remove or delete.
You can only delete a superannuation pay if it hasn't been used in employee pay. In your case, my recommendation for this is to record it for spend money to balance your bank transaction. And also to have a record on MYOB that you have a payment.
Let me know if you still need any further assistance with this. I'm happy to help
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Cel
Hi Felissity
We appreciate your patience in getting back to us and sharing an update on your issue.
I understand your concern and I know that is frustrating on your end. However, In this matter, your payment should be recorded as Spend Money on Pay Super. And make sure that you record it using the correct linked account.
In case further assistance is required, don't hesitate to post again.
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Best Regards,
Cel
