Superannuation
If I have paid an employee super twice and doubled up, can I enter zero super in next pay run? The super has been accepted and paid.
Forum Discussion
Hi Shella,
The pay run was put through twice. So the ATO have the correct pay run which was intially entered with the correct super amount, which the STP shows it has been "accepted". The extra pay run that was entered which shouldn't have been put through, has also be "accepted" as well as the Reversal I made for that extra pay run, which has also been "accepted" through STP. If I reprocess another pay run it will be another extra double up again. Does that make sense? Or maybe I'm not understanding you?.... MOCA asked me to email Payroll directly and Payroll weren't any help at all!
Hi Businesspro,
Thanks for the response. My apologies for the confusion. If the duplicate pay run and its reversal have both been accepted by the ATO, it should have effectively negated the impact of the duplicate pay run. This is because the reversal would have sent negative values of the duplicate pay run to the ATO, canceling out the extra pay run. To make sure that all payroll figures are correct, I recommend running the payroll register, payroll activity, and the YTD report to check that the figures are all accurate. If this report matches the figures, then it simply means that we've done the payroll correctly, and what we will need to do is wait for the overpayment to be refunded and allocate it correctly.
Feel free to start a new post if you need further help. On the other hand, I highly recommend getting in touch through our online help center, MOCA, whenever you need immediate assistance.
Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Kind regards,
Shella
Hi Shella,
Because I reversed the extra pay run which has cancelled out the extra leave etc and super. I can see the automatic entry now created in "Create super payment" screen, which is the entry with the negative super figure. I have tried to record it but it will not go through as the prompt I'm now getting is "You can't pay a negative super amount for an employee". How can your rectify this reversal now? Instead of requesting a refund from the super fund couldn't I just select this negative super entry with the next pay run? So it cancels out the next super payment as we have paid the extra super. This would mean I wouldn't need to ask for a refund from the super fund...
Hi Businesspro.
Thanks for the response.
If you've processed a pay run and the superannuation payment amount is incorrect, or you've overpaid and underpaid the super payments you can rectify this by adjusting the super payments. You can find more details about this in our 'Checking and Adjusting Superannuation' article.
On the other hand, if you've accidentally processed the same pay run twice, resulting in a doubled superannuation, you'll need to reverse the duplicate pay run. You can find more information regarding this in the 'Fixing a Pay' article.
Regarding your earlier question about allocating the refund to the Bank Feeds when it appears ("That means all I need to do is allocate the refund in the Bank Feeds when it appears. Is this correct?"), you're right.
Feel free to reach out if you need any more clarification. We're here to assist you.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
GenreveYes. I've accidentally processed the same pay run twice, resulting in a doubled superannuation.
Because I reversed the extra pay run which has cancelled out the extra leave etc and super. I can see the automatic entry now created in "Create super payment" screen, which is the entry with the negative super figure. I have tried to record it but it will not go through as the prompt I'm now getting is "You can't pay a negative super amount for an employee". How can your rectify this reversal now? Instead of requesting a refund from the super fund couldn't I just select this negative super entry with the next pay run? So it cancels out the next super payment as we have paid the extra super. This would mean I wouldn't need to ask for a refund from the super fund...
