Hi, a fulltime employee who left in October 2023 & was paid out holiday leave entitlements is returning next week. When I removed their termination date their leave balance from October 2023 returned to their leave balances. How is this fixed please?
Hi Doreen, thank you for your reply.
I found a solution to this problem 2 months ago when I needed this fixed before the employees first pay on return.
Once again thank you.
Kind regards
Annette
Hi springcav,
how did you resolve this issue of returning entitlements back to zero for a returning employee?
Need to do this for an employee this week.
kind regards
Katrina
Hey KLB20,
Our team can fix this by running a script on your file to reset those entitlements properly. Make sure to reach out to them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
