Forum Discussion

springcav's avatar
springcav
Experienced Cover User
1 year ago

Terminated Full Time Employee returning under 12 months - Entitlements

Hi, a fulltime employee who left in October 2023 & was paid out holiday leave entitlements is returning next week. When I removed their termination date their leave balance from October 2023 returned...
KLB20's avatar
KLB20
Member
30 days ago

Hi springcav,

how did you resolve this issue of returning entitlements back to zero for a returning employee?

Need to do this for an employee this week. 

 

kind regards

Katrina

 

Doreen_P's avatar
Doreen_P
MYOB Moderator
30 days ago

Hey KLB20,

 

Our team can fix this by running a script on your file to reset those entitlements properly. Make sure to reach out to them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

 

Cheers,

Doreen

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