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Cleggtribe's avatar
Cleggtribe
Experienced Cover User
9 months ago
Solved

The ATO hasn’t received the business’s previous payroll software BMS ID. How do I fix this?

I have just transferred from Accounting Right to MYOB Business Pro and I can't lodge a pay run because of the above error.   How would I deal with this problem: Pay run amount is $1320.50 but pai...
  • Doreen_P's avatar
    Doreen_P
    9 months ago

    Hey Cleggtribe,

     

    Welcome aboard to MYOB Business Pro! You've done the big switch from AccountRight. That error you're hitting sounds like good ol' CMN.ATO.PAYEVNT.EM99507— it's usually tied to your previous BMS ID. No stress though, we've got this guide to walk you through fixing it step by step. As for the split pay run— totally get it, MYOB Business Pro handles that a bit differently. You won't be hiding transactions in the bank feed, but we've got a handy Community Forum post that shows you how to match those split payments to your pay run properly.

     

    Cheers,

    Doreen

Cleggtribe's avatar
Cleggtribe
Experienced Cover User
9 months ago

Hi

I have fixed the ATO error and have lodged all of the pays.  I now have 2 payments in my bank feeds for each pay I need to match.  I don't want to have to reverse the pays but match them in the payroll.  I am using MYOB Business Pro browser.

Thanks

Genreve_S's avatar
Genreve_S
MYOB Moderator
9 months ago

Hi Cleggtribe, 

 

If those two pay runs match the amount and date of your bank feeds, those transactions should match up without any issues. Before going to the bank feeds window to match them, ensure the pay runs you want to match aren't part of a previous reconciliation and aren't marked as checked in the reconcile accounts window.

 

Regards,
Genreve

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