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Cleggtribe's avatar
Cleggtribe
Experienced Cover User
1 year ago
Solved

The ATO hasn’t received the business’s previous payroll software BMS ID. How do I fix this?

I have just transferred from Accounting Right to MYOB Business Pro and I can't lodge a pay run because of the above error.   How would I deal with this problem: Pay run amount is $1320.50 but pai...
  • Doreen_P's avatar
    Doreen_P
    11 months ago

    Hey Cleggtribe,

     

    Welcome aboard to MYOB Business Pro! You've done the big switch from AccountRight. That error you're hitting sounds like good ol' CMN.ATO.PAYEVNT.EM99507— it's usually tied to your previous BMS ID. No stress though, we've got this guide to walk you through fixing it step by step. As for the split pay run— totally get it, MYOB Business Pro handles that a bit differently. You won't be hiding transactions in the bank feed, but we've got a handy Community Forum post that shows you how to match those split payments to your pay run properly.

     

    Cheers,

    Doreen

Cleggtribe's avatar
Cleggtribe
Experienced Cover User
11 months ago

Hi

Thanks for your reply. 

The problem I have is the employees were paid a set amount when I couldn't process their pays, eg $1200.00 a week. This was done 3 times. I have now processed all their pays and have paid them what was owing. For each pay run there are 2 amounts, eg $1200.00 paid one week and $112.00 paid 2 weeks later. I need to match up all the withdrawals to all the pay runs in MYOB Business Pro. 

If I was using Accountright I would hide the $1200.00 and $112.00 amount and tick the pay run amount in the bank rec. Business Pro I can't hide a transaction, or can I? In the payroll settings the pays do not go thru a  payroll clearing account.

 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    11 months ago

    Hi Cleggtribe,

     

    With MYOB Business Pro, it isn't possible to hide bank transactions as you can in AccountRight. You'll have to manually match those transactions to the correct pay runs. So, for your situation with payments to employees, it's all about manually pairing up those transactions with the right amounts. And there's no alternative method to match bank feeds other than following the steps outlined on this post.

     

    Cheers,

    Princess

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