Forum Discussion

Elizat's avatar
Elizat
User
9 months ago

Trouble logging into myob team app

I can login to the myob website, but I get an error message when logging into the app. So I can't see my roster anywhere
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
9 months ago

Hi Elizat,

 

Thank you for the post and welcome to the Community Forum! I appreciate you providing the screenshot and I'm sorry to hear that you are experiencing an issue when logging in. I'll be glad to help you with this. Did they add you as an employee or approving manager? Please let me know so I can further assist you.

 

 

 

Please let me know if you need further help.

 

Kind regards,

Sai

  • Elizat's avatar
    Elizat
    User
    9 months ago

    Hi Sai, yes I have been added as an employee

    thanks!

    Isaiah_C 

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      9 months ago

      Hi Elizat,

       

      Thank you for the information. Maybe you are assigned as approving manager, and they need to remove you. You can check by going to MYOB Team >> Locations.

       

       

      Please let me know if you need further help.

       

      Kind regards,

      Sai

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      9 months ago

      Hi Elizat,

       

      Thank you for your patience. Do you still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

       

       

      Please let me know if you need further help.

       

      Kind regards,

      Sai 

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      9 months ago

      Hi Elizat,

       

      Thank you for your patience. I'll be closing this thread now. If you still have any concerns, please feel free to post in our Community Forum.

       

       

      Please let me know if you need further help.

       

      Kind regards,

      Sai