Forum Discussion

Kings_Thrones1's avatar
Kings_Thrones1
2 months ago

Unable to change setting for customer paying for surcharge

I know where and how to change the setting and on the same page there is a button that says "save changes" but after doing so it doesn't actually save. if I open a new tab of the same page or refresh...
Princess_R's avatar
Princess_R
MYOB Moderator
2 months ago

Hi Kings_Thrones1,

 

Welcome to the Community Forum!

 

Seems like you're having a bit of a hiccup with the customer surcharge settings. No worries, I've got a quick fix for you. Try giving your browser cache a quick clean-up before you tweak the surcharge settings. For more info on passing surcharges to customers, please check this Help article: Customer surcharging for online payments.

 

Feel free to get in touch if you need more help.

 

Cheers,

Princess