Forum Discussion

Allan52's avatar
Allan52
10 months ago

When I log out I get an error message "Uh-oh The Numbers don't add up"

When I log out I get an error message "Uh-oh The Numbers don't add up". it has a dropdown which gives this message "The request is missing a required parameter, includes an invalid parameter value, i...
Earl_HD's avatar
Earl_HD
MYOB Moderator
10 months ago

Hi ALL, 

I apologize for the delayed response. May I inquire if you are still experiencing the issue? Some users have successfully resolved similar problems by clearing their browser's cache and history. If the problem persists, we recommend attempting to log in from a different browser.


Feel free to post again, we're happy to help!
Regards,
Earl

  • Booran's avatar
    Booran
    Experienced User
    10 months ago

    I use Edge browser and I still cannot log out.  I cleared browser history and cache as recommended.

    Tried Chrome and I even cannot log in to MYOB, I can't pass verification stage. It is because I logged in already in the different browser.

     

     

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