Trying to setup PaySuper for a client and cannot proceed beyond step 3.
After entering the business details, banking details, user roles, ticking terms and conditions selecting submit I see the error message Whoops, We've hit a snag!
Please advise on how this can be resolved.
Hi AdamM2021 ,
My apologies for the late response. Looking at your account, the email indicates that one SN has had a "started" status since 2020, which might be causing the error. I recommend reaching out to our virtual assistant MOCA, designed to dive deeper into problems like this. You can engage with MOCA through myob.com/support for any queries or assistance you might need. If MOCA can't resolve the issue, our live chat team is available to pick up where MOCA left off.
Regards,
Earl
