Forum Discussion
Hi edwardchen89,
That doubling hours in the pay run usually comes down to a mismatch between the pay cycle and the timesheet setup. I suggest to check the employee’s pay cycle (weekly vs monthly), confirm the timesheet units are in hours, and make sure there’s no pay template auto‑adding extra hours. You can check this link for the guide on setting up payroll. If figures are still doubling up, give our live chat team a buzz via our virtual assistant MOCA, or by submitting a support case via MyAccount. They can dive deeper into this and help you resolve the issue.
Cheers,
Shella
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