Can I change the name of the header account 5-0000? I have removed the COS account name but now I can't put in the new name that I want. Is this possible?
Hi PaulineD1
Thanks for that screenshot. Can you please send me a private message with your serial number and primary contact name.
*Update: arranged for data file repair
Hi PaulineD1
Thanks for your post. Yes you can change the name of a Header account by clicking on the account name in Chart of accounts>>type the name in the Account name field and Save. If this isn't working for you, are you getting an error message? Can you provide a screenshot of the error?
Please let me know how you're going with this.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Tracey, Thanks for your suggestion. Unfortunately I seem to have lost the account number and the ability to click into the Header Account details. I know how to change the name on accounts once I can get into the account details. But with the COS Header 5-0000 I can access that field at all.
That should say I CAN'T access the account details field at all.
