Forum Discussion

fourgardens's avatar
5 months ago

Customer payment time

Hi there    I have updated to a new file from 1 July 2025.  I can no longer find the report that showed how long it took for a customer to pay each of their invoices

 

Can anyone help as I have looked everywhere?  (maybe a boy look)

 

 

Thanks

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    5 months ago

    Hey fourgardens,

     

    Updating to a new MYOB file from 1 July 2025 is a solid move. If you’re running MYOB Business Pro, you can look at the Customer Transactions report, where you can match up invoice and payment dates to see how long each customer took to settle the invoices. If you’re on MYOB Business Lite, though, the browser reports are pretty pared back, Customer Transactions report isn't available.

     

    Cheers,

    Doreen

  • fourgardens's avatar
    fourgardens
    Member
    5 months ago

    Ah thats the issue.   Thanks for your help.    The old file that I moved to Lite does not have it but the Pro file does

     

    Appreciate your prompt response