When I export a trial balance to excel I used to be able to add a formula but now it's showing a VALUE error. What has changed in the background that I am no longer able to add a formula to a trial balance exported to excel? Why have you removed this simple yet handy feature?
I will assume you are speaking about downloading the AccountRight software application as MYOB Business lite & pro are purely web browser-based. That being said, MYOB AccountRight is a windows only program and is not designed to run on a MAC.
Speaking about MYOB Business lite and pro, as these are browser-based only, the isn't a way to back up the file data.
Hi Lisa_BBP, This is caused by the MYOB export putting something in cells that appear blank, that isn't a number. Using a formula that references that cell and expects a number, will result in the #VALUE! error.
This issue is visible when you look at the name of an account on export and its truncated, but when you press delete on the cell to the right, the full name of the account becomes visible. Its also identifiable when you 'ctrl+arrow' through a document which should take you to the next cell with data, but it skips whole sections with or without numbers as excel considers the entire area to contain information, like a whole column of DR despite only several rows containing actual numbers. This issued does not exist on Excel exports from the desktop AR package, just the cloud version of MYOB.
The Export process needs to be corrected to not export zero length strings.
This is solvable in a roundabout way:
Open find and replace (Ctrl+H)
Leave the "Find What" field blank
Enter "x" in the "Replace With" field
Make sure to check the "Match Entire Cell Contents" box
Click Replace All
Now switch what you entered in each field. Put the "x" in Find what, and delete everything in Replace with
Click Replace All
All apparently empty cells should now be truly empty.
Yep, MYOB needs to improve their exporting processes.
Hi Lisa_BBP , @Nigel_ST , in addition I found another method - highlight the debit and credit columns (one column at a time), excluding any merged cells, and select Data, Text to columns. This also clears the zero-length strings.
If you're still experiencing the issue after reviewing those posts, why not try our virtual assistant, MOCA? It's designed to dive deeper into issues like this. Give it a go! Feel free to engage with MOCA through myob.com/support for any queries or assistance you might need. If MOCA can't provide the help you need, our live chat team is available to pick up where MOCA left off.
Thanks for your reply, Earl, however you did not assist appropriately on this occasion as referring me to a "bot" clearly demonstrates that you are not interested in resolving this matter. I'm sure your time is valuable so I will continue to solve the matter in my own time.
Please do not mark this as a solution to the question, instead I suggest you archive it with the many other unresolved queries.
Hi Lisa_BBP , would the formula you are adding be a vlookup or similar? Sometimes the looked-up value is not exactly the same as the value in the lookup range, which you can test by entering a formula like =a1=a23. If this returns false, then the values are somehow different.
Hi Mike thank you for your reply. The formula is a very simple formula ie =a2-a1 using the amounts from the trial balance that have been exported to excel. I use the exported trial balance and enter the accountant adjustments and create the simple subtraction formula to calculate the difference in order to enter a manual adjustment journal to reconcile month end amounts in MYOB. The formula always gives me a #VALUE and it seems that the amounts in the downloaded trial balance are text and not numbers. My own solution is to enter the trial balance figures in separate columns in order to calculate the difference. This is not ideal as it is double entering values, hence doubling my data entry time. Does MYOB export the trial balance amounts as text and not numbers?
Hi Lisa_BBP , the error is caused by the empty cells. They appear to be empty but might not be. If you edit one of those cells, then backspace (either in the cell or in the formula bar), then press Enter to update, the formula will work. So there must be a non-printable character in those cells.
I haven't found any other way to correct those cells; maybe someone else will have a suggestion.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
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Hello MYOB
When I export a trial balance to excel I used to be able to add a formula but now it's showing a VALUE error. What has changed in the background that I am no longer able to add a formula to a trial balance exported to excel? Why have you removed this simple yet handy feature?
Frustrated Partner
MYOB is getting worse!
","body@stringLength":"354","rawBody":"
Hello MYOB
When I export a trial balance to excel I used to be able to add a formula but now it's showing a VALUE error. What has changed in the background that I am no longer able to add a formula to a trial balance exported to excel? Why have you removed this simple yet handy feature?
Frustrated Partner
MYOB is getting worse!
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What has changed in the background that I am no longer able to add a formula 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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Hi Lisa_BBP, This is caused by the MYOB export putting something in cells that appear blank, that isn't a number. Using a formula that references that cell and expects a number, will result in the #VALUE! error.
This issue is visible when you look at the name of an account on export and its truncated, but when you press delete on the cell to the right, the full name of the account becomes visible. Its also identifiable when you 'ctrl+arrow' through a document which should take you to the next cell with data, but it skips whole sections with or without numbers as excel considers the entire area to contain information, like a whole column of DR despite only several rows containing actual numbers. This issued does not exist on Excel exports from the desktop AR package, just the cloud version of MYOB.
The Export process needs to be corrected to not export zero length strings.
This is solvable in a roundabout way:
Open find and replace (Ctrl+H)
Leave the \"Find What\" field blank
Enter \"x\" in the \"Replace With\" field
Make sure to check the \"Match Entire Cell Contents\" box
Click Replace All
Now switch what you entered in each field. Put the \"x\" in Find what, and delete everything in Replace with
Click Replace All
All apparently empty cells should now be truly empty.
Yep, MYOB needs to improve their exporting processes.
Hi Lisa_BBP, This is caused by the MYOB export putting something in cells that appear blank, that isn't a number. Using a formula that references that cell and expects a number, will result in the #VALUE! error.
This issue is visible when you look at the name of an account on export and its truncated, but when you press delete on the cell to the right, the full name of the account becomes visible. Its also identifiable when you 'ctrl+arrow' through a document which should take you to the next cell with data, but it skips whole sections with or without numbers as excel considers the entire area to contain information, like a whole column of DR despite only several rows containing actual numbers. This issued does not exist on Excel exports from the desktop AR package, just the cloud version of MYOB.
The Export process needs to be corrected to not export zero length strings.
This is solvable in a roundabout way:
Open find and replace (Ctrl+H)
Leave the \"Find What\" field blank
Enter \"x\" in the \"Replace With\" field
Make sure to check the \"Match Entire Cell Contents\" box
Click Replace All
Now switch what you entered in each field. Put the \"x\" in Find what, and delete everything in Replace with
Click Replace All
All apparently empty cells should now be truly empty.
Yep, MYOB needs to improve their exporting processes.
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Hi Lisa_BBP , @Nigel_ST , in addition I found another method - highlight the debit and credit columns (one column at a time), excluding any merged cells, and select Data, Text to columns. This also clears the zero-length strings.
Hi , @Nigel_ST , in addition I found another method - highlight the debit and credit columns (one column at a time), excluding any merged cells, and select Data, Text to columns. This also clears the zero-length strings.
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Mike_Jamesand Nigel_ST Thank you! MVP awards to you both! This has been driving me insane.
and Thank you! MVP awards to you both! This has been driving me insane.
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Hi Nigel_ST
Thank you so much for your assistance. MYOB certainly makes the simplest tasks more difficult these days.
Thank you so much for your assistance. MYOB certainly makes the simplest tasks more difficult these days.
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If you're still experiencing the issue after reviewing those posts, why not try our virtual assistant, MOCA? It's designed to dive deeper into issues like this. Give it a go! Feel free to engage with MOCA through myob.com/support for any queries or assistance you might need. If MOCA can't provide the help you need, our live chat team is available to pick up where MOCA left off.
If you're still experiencing the issue after reviewing those posts, why not try our virtual assistant, MOCA? It's designed to dive deeper into issues like this. Give it a go! Feel free to engage with MOCA through myob.com/support for any queries or assistance you might need. If MOCA can't provide the help you need, our live chat team is available to pick up where MOCA left off.
Regards, Earl
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Thanks for your reply, Earl, however you did not assist appropriately on this occasion as referring me to a \"bot\" clearly demonstrates that you are not interested in resolving this matter. I'm sure your time is valuable so I will continue to solve the matter in my own time.
Please do not mark this as a solution to the question, instead I suggest you archive it with the many other unresolved queries.
Thanks for your reply, Earl, however you did not assist appropriately on this occasion as referring me to a \"bot\" clearly demonstrates that you are not interested in resolving this matter. I'm sure your time is valuable so I will continue to solve the matter in my own time.
Please do not mark this as a solution to the question, instead I suggest you archive it with the many other unresolved queries.
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Hi Lisa_BBP , would the formula you are adding be a vlookup or similar? Sometimes the looked-up value is not exactly the same as the value in the lookup range, which you can test by entering a formula like =a1=a23. If this returns false, then the values are somehow different.
Hi , would the formula you are adding be a vlookup or similar? Sometimes the looked-up value is not exactly the same as the value in the lookup range, which you can test by entering a formula like =a1=a23. If this returns false, then the values are somehow different.
What values result in the error?
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Hi Mike thank you for your reply. The formula is a very simple formula ie =a2-a1 using the amounts from the trial balance that have been exported to excel. I use the exported trial balance and enter the accountant adjustments and create the simple subtraction formula to calculate the difference in order to enter a manual adjustment journal to reconcile month end amounts in MYOB. The formula always gives me a #VALUE and it seems that the amounts in the downloaded trial balance are text and not numbers. My own solution is to enter the trial balance figures in separate columns in order to calculate the difference. This is not ideal as it is double entering values, hence doubling my data entry time. Does MYOB export the trial balance amounts as text and not numbers?
Hi Mike thank you for your reply. The formula is a very simple formula ie =a2-a1 using the amounts from the trial balance that have been exported to excel. I use the exported trial balance and enter the accountant adjustments and create the simple subtraction formula to calculate the difference in order to enter a manual adjustment journal to reconcile month end amounts in MYOB. The formula always gives me a #VALUE and it seems that the amounts in the downloaded trial balance are text and not numbers. My own solution is to enter the trial balance figures in separate columns in order to calculate the difference. This is not ideal as it is double entering values, hence doubling my data entry time. Does MYOB export the trial balance amounts as text and not numbers?
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Hi Lisa_BBP , the error is caused by the empty cells. They appear to be empty but might not be. If you edit one of those cells, then backspace (either in the cell or in the formula bar), then press Enter to update, the formula will work. So there must be a non-printable character in those cells.
I haven't found any other way to correct those cells; maybe someone else will have a suggestion.
Hi , the error is caused by the empty cells. They appear to be empty but might not be. If you edit one of those cells, then backspace (either in the cell or in the formula bar), then press Enter to update, the formula will work. So there must be a non-printable character in those cells.
I haven't found any other way to correct those cells; maybe someone else will have a suggestion.
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