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AGraves's avatar
AGraves
Member
6 months ago

Failed to load the report

Over the last week I keep getting this error - Failed to load the report -  when trying to run the receivables reconciliation report. Changing the date or number of debtors has no affect. My supervis...
Shella_A's avatar
Shella_A
MYOB Moderator
6 months ago

Hi AGraves,

 

Thanks, a heap for the screenshot! It’s a pain hitting that failed to load the report error on the receivables reconciliation report, especially with both logins seeing it. I would recommend running the report for a shorter period, trying a tighter date range (like a day or two) and seeing if it loads. If it still giving you the same error, best to give Live Chat team a buzz via our virtual assistant, MOCA or by submitting a support case via My Account and we’ll help you sort this out.

 

 

Cheers,
Shella

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