Forum Discussion

Kitchendesigns's avatar
Kitchendesigns
Experienced User
6 days ago

Incorrect TPAR Reort

Our Taxable Payments Annual report is reporting suppliers that do not have the Report Payments tick activated.   

Has anybody else had this issue?

3 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi Kitchendesigns,

     

    I get that TPAR includes suppliers despite not having the Report payments untick. To help you with this, clearing your browser cache will refresh the data you have or using a different browser. In addition, you can check with other users of the file to see if they're experiencing the same thing.

     

    Best regards,

    Doreen

  • Kitchendesigns's avatar
    Kitchendesigns
    Experienced User

    Have done all of the above and the report is still showing incorrectly

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi Kitchendesigns,

     

    I understand that the issue persists even after doing the workarounds provided above. With that, your issue with TPAR showing suppliers that shouldn't be on the report may require more investigation to fix it. Our live chat team is just around the corner, and rest assured that they can help you with this. To get through to a live chat agent, you will need to get in touch first with our virtual assistant, MOCA, through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team will pick up where MOCA left off. 

     

    Best regards,

    Doreen