Item Description (uploaded through .txt import) not showing on Web Browser Reports

Hi andrew18, 

Thank you for posting your concern in the forum. 

Generally, if the item shows blank in the description column of the report, it's likely that the item description was not set properly for that item. The Customer Sales (detail) report pulls data from the inventory item description and not the invoice item description. This is also the reason that there is no information in this report if the invoice layout is service (because it is not connected to any items).

You will need to open the inventory item setting and edit it from there. 

• The information in the description box in this window is the information that the report shows.
• If the "Use item description on sales and purchases" button is marked check, the values of the invoice lines for that item will autofill from the description in this screen. 

Let us know if you require any further assistance. We're happy to help. 

Thanks,

Genreve