Forum Discussion

redrascal's avatar
redrascal
Experienced Cover User
22 days ago

Payables Reconcilation Report with Tax Failing to Load

Hi

What is the solution to this please.

Seems it is a known issue.

Trying to get Financial Statements finished for 2024 year.

3 Replies

Sort By
  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    22 days ago

    Hi RedRascal,

     

    I totally hear your issue about generating the Payables Reconciliation Report with Tax. To further assist with this, let me know the last four digits of your serial number so I can run a fix on your file. I'm looking forward to it.

     

    Best regards,

    Doreen

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        21 days ago

        Hi there RedRascal,

         

        Thanks for providing the last four digits of your serial number. I tried looking for it on our end, however, I wasn't able to find it. With that, I highly recommend speaking to our support team for further assistance. To get in touch to our Live Chat, you will need to get to MOCA first through myob.com/support. Our live chat team is just around the corner to pick up from where MOCA left off. Don't hesitate to drop us a post again if you encounter issues in the future.

         

        Best regards,

        Doreen